Legendary Service & The Empowered Customer

Written by on May 27, 2016

Customer service is dead. What every orgainzation and businessperson must now adopt is customer satisfaction which can only be achieved through what I call legendary service.

It takes the conscious building of a customer-centric business to be able to convert every customer into what I now call empowered customers. An empowered customer is one who gets absolute satisfaction and enjoyment while interacting with an organization as a result of the legendary service they render. (more…)


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