Customer Service is Dead!

Written by on May 26, 2016

The left front tyre of my car got punctured in motion this morning. I may not be able to share all the events that followed right now, but I can definitely use one of them to prove the point I have been insisting for over a quarter of a decade now. That customer service is dead!

I was driving at 80 kilometres per hour on 3rd Mainland Bridge. I was on my way to Oriental Hotel where Jobberman, Nigeria’s top Jobs Site, was holding the second edition of their HR Breakfast. Though I saw the invitation late, I decided to go out of my way to attend despite an extremely busy schedule. Although my tyre puncturing on my way there made me feel really bad, (more…)

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