Tag: legendary service

7 Laws of Legendary Service

It is now increasingly easy for a customer to dump one brand for another. Customer migration has never been so fast and spontaneous in the history of the world as it is today.¬†Technology and {…}

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Legendary Service & The Empowered Customer

Customer service is dead. What every orgainzation and businessperson must now adopt is customer satisfaction which can only be achieved through what I call legendary service. It takes the conscious building of a customer-centric {…}

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Customer Service is Dead!

The left front tyre of my car got punctured in motion this morning. I may not be able to share all the events that followed right now, but I can definitely use one of {…}

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