WOW Career

The Number 1 EASY Skill That Can Double Your Income

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double your income

Have you ever wondered if you can double your income? Well, I doubt that the thought has never crossed your mind. After all, every one of us want to earn more money. I had an interesting conversation with an acquaintance after a meeting last saturday. He works for one of the world’s top oil servicing firms. The conversation […]

WOW Career

Employee Engagement: How Goal-Driven Approach Works

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Employee Engagement - How Goal-Driven Approach Works

Results from goals-driven employee engagement and from task-driven  employee engagement are incomparable. What makes the former better than the latter? Ensuring that employees stay focussed, busy and enthusiastic about their work is now a very big concern for HR Managers and businesspeople. This is what has developed the employee engagement concept to the point it is today. […]

Best You!

Transitioning: 10 Steps From Employee to Boss

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transitioning from employee to boss

The economy is getting tougher. Organizations are still firing. Just earlier this week, another Nigerian bank fired over 100 of their staff. This is the time to begin to take transitioning from being employed to becoming a business owner. It is common knowledge that transitioning from the employee status to being a business owner is […]

WOW Career

Work-Life Balance: Finding The “B”

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work-life balance, finding the b

We live in days when just a handful of people now have to do the job of almost a hundred people. And since managements are now firing almost at will, everyone is doing everything they can to keep their jobs. Work-life balance is fast becoming a luxury that many white collar executives do not even consider anymore. Budgets […]

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Legendary Service & The Empowered Customer

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legendary service & the empowered customer

Customer service is dead. What every orgainzation and businessperson must now adopt is customer satisfaction which can only be achieved through what I call legendary service. It takes the conscious building of a customer-centric business to be able to convert every customer into what I now call empowered customers. An empowered customer is one who […]

Best You!

Customer Service is Dead!

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customer service is dead

The left front tyre of my car got punctured in motion this morning. I may not be able to share all the events that followed right now, but I can definitely use one of them to prove the point I have been insisting for over a quarter of a decade now. That customer service is […]